Jumat, 25 Januari 2013

Belajar menjadi guiding (tour Kal-Sel)



-IN AIRPORT 

American Group,American grup !!!
Excuse me, are you from American group?
oh yes,Welcome in Banjarmasin, Nice to meet you,I’m your tour guide
Please came here
I  will introduce my self, my name is nor anisah,you can call me anisa,I’m your tour guide when you stay in Banjarmasin
And I will introduce my fatner, the name is Mr.kastalani, he will to handle your bagagge.
may I see you bagagge,and I will to account your bagagge?
1,2,3,4,5,6 , six bagagge , that’s right ?
oke,because we are in the airport,I will explain about facilities in airport. In right side there are coffe shop,restourant. In lift side there are souvenir shop, and than in the corner there are rest room.
Do you want to go there now ?
oke,if nothing. Please follow me go to bus. Our bus in parking area not be along from here, and color of the bus is red. please follow me ?
oke , please be carefull

ON THE ROAD

Now we are in the bus.
(Introduce)
oke, I will reintroduce my self and my new fatner , my name is nor anisah , you can call me anisa, And my new fatner, the name is Mr.jokko, He is our professional driver. he has been work as work driver for 20 years. So don’t worry about  our tour.
(about bus)
How about this bus? So nice or bad?
I think soo.
I will explain about facilities this bus. The are 40 seats, Air Conditioner, blanket, Pillow,lamp,audio,microphone,television,and in your behind there are toilet. And I hope your enjoy it here.
(abaout hotel)
Well ladies and gantle men , because our program today is going to rattan inn hotel , I will explain you about facilities in the hotel.In the room have there are a twin bed/single bed/double bad, Dvd,Air conditioner,television,WIFE,and telephone. In out door there are bar, gym,coffe shop,room privat,and etc.
The distence from Airport to the hotel is 20 km and it will take about just 1 hour.
(about currency)
The currency of Indonesia is Rupiah , one dollar your money aqual as ten thousand rupiah. If you change your money, you can in the money changer. In Indonesia have two type of money, there are paper monay and metal monay.
(about time zone)
I will explain about the time of Indonesia. Indonesia  have 3 deferent time zone. Eastern Time Zone,Central Time Zone,WesternTime Zone. And now we are in Banjarmasin is Central Time Zone at GMT+8. Because our time is deferent, please same the time with me. Now the time is 02.00 PM.
(about Geografis)
Indonesia has 2 season. Dry season and rain season. For dry season it will happen from april until oktober and for rain season it will happen from oktober until April. So now we are in Banjarmasin is rain season.
south borneo povincea with it’s capital Banjarmasin.
South borneo or banjarmasin is geographically located in the southrn of the island borneo with an area of five hundred thirty five thousand eight hundred thirty four kilometers square.And banjarmasin is most rivers. so called the city of thousand rivers.
(About gastronomy)
banjarmasin is one of the famous culinary in Indonesia. there is "soto Banjar" a soupy meals made ​​from various traditional spices, mix chicken and ketupat.
And besides "soto Banjar", there is also the famous cakes banjarmasin, there are cucur,cincin,kekoleh,bingka,untuk,lupis,apam,lamang,babongko and other cakes can you find in the cempaka street with 41 different types of cakes banjarmasin.
(About tips)
Ladies and gentle men because in Indonesia have to use tips if you stay in airport,hotel and restorant and many crew behind the tour.
I will explain about this tips when you pay it.
In the Airport have porter will handle your bagagge , and you can give the tips with him when he gives the best service. In the hotel have the billboy will give you good service , you can give the tips too.In the restourant have waiters , you can give too.For driver and co driver , if them the give service in tour and running the bus with professional , you can give the tips, but usually in the tour packet is included, so , you do not give the tips with them again.
this tips not be presistent, but just you awareness for smoothness our tour.
(about Program)
I will give you information about your tour program
first day : transfer in
                   Check in Hotel
                   Lunch
                  Go to Diamont Digging
                  Welcoming Party
Second day : Breakfast
                         Go to floating market
                         Go to kembang Island
                          Lunch
                          Go to Barito brige
                          Go to Home Industri sasirangan
                          Dinner
Third day :  Breakfast
                        Check out hotel
                        Go to Lambung Mangkurat museum
                        Transfer out
(about tourism)
oke, I will explain about our tour object, there are Diamont Digging,Floating Market,Kembang island.
Diamont Digging is diamond search process with a traditional or modern is done in the river.
Floating Market is existing market over the river using boats to transport. There a lot of selling vegetables, fruits, household appliances, and other foodstuffs.
Kembang Island is gathering place for long-tailed monkeys and big nose in a forest that has been preserved.
(about gambut)
well ladies and gentle men,  now we pass at area gambut , a local area is very populer in banjarmasin because the foot traditional is very delicius. the name is “Nasi Itik gambut” a food traditional with spices traditional. with raw duck, rice, traditional spices and dried chili in the cook in the traditional way.
And gambut have many area or land it’s very lush. So many people do fram,there are paddy,corn,ubi,etc
(about closing)
well ladies and gentle men , now we are arrive at Rattan Inn hotel, please prepare before you get off from the bus and check it again your personal belongings first, like you handphone,camera,and don’t worry about your bagagge , because billboy ready will handle it?
are you finish ? all right !!
Ladies and gentle men, thank you for your good cooperation and attention, if  I make a mistake please forgive me.
oke ladies and gentle men, please get off the bus one by one, and ladies first be carefull.
And please wait me in the lobby hotel, because I will handle your check in hotel.

IN HOTEL

(with billboy)
B : good afternoo, May I help you ?
T : good afternoon, can you help me to handle our bagagge?
B : of course, how much your bagagge?
T : six bagagge
B : oke , no problem
T : thank you
B  : welcome

please sit down it here, I want to check in

(IN RECEPTION)
R   : good afternoon , can I help you ?
T   : good afternoon , I want to check in?
R   : Did you have reservation?
T    : Yes, I have
R   : What is the name you reservation ?
T   : Merona group
R   : how many Rooms ?
T   :  4 rooms, for 7 pax
R   : please wait, madam ? I will to check it
        that’s right with the name’s erona group, for Desember 17 , 2012 until desember 19 , 2012 . two night for 4 rooms. your room number 01 until 04 in second floor.
T    : oke, that;s right
R    : sorry, may I see your ID card ?
         And please write down your undersign?
          And this is your key ?
T    : thank you

(in the lobby)
T    : I will give you key room
     this is for you number 01 for Mr.azhar and Mr.Lohon
     this is for you number 02 for Ms.Regina and Ms.Sanah
     this is for you number 03 for Ms.Sisca and Ms.Ridha
     and for me number 04.
      our floor in second floor, and if you ask to somethink with me, you can meet me in my room number 04.
   and about your bagagge ,it will handle with the billboy, but if you want to bring self, you can, and no problem.
    oke, I will inform you about next program is lunch in restourant beside this hotel. And I will to meet again in this lobby at one hour again.
well, I think just this. Now you can go to the room. I hope your enjoy staying in banjarmasin. have a nice rest.

(in receptionist)
T  : Sir, i want to pay ?
R  : what kind using to pay do you want?
T  :  just cash , how much ?
R  : three million five hundred thousand rupiah
T  : here you are?
R  : thank you , madam, have a nice rest


                       
REMAKS : (T) TOUR GUIDE
         (R) RECEPTIONT
         (B) BILLBOY

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